What is the best way to clean the chairs and sofas?
To keep your furniture looking its best, we recommend applying Scotchgard Protection upon receiving your item. For everyday spills or messes, a gentle soap and water mixture typically works well for cleaning. This routine care helps maintain the fabric’s quality and appearance.
Do you offer custom fabric options?
Yes, we do! For a custom fabric selection, there is a $25 customization fee plus the cost of fabric, which requires a minimum of 2 yards for a chair or rocker and 3 yards for a sofa. Please contact us if you’re interested in personalizing your furniture with custom fabric.
Do you offer express shipping?
Yes, we offer expedited shipping options to ensure your furniture arrives as quickly as possible. Please reach out to discuss specific delivery times.
What fabric is easiest to clean?
Our suede options are generally the easiest to clean and maintain.
What age/size is your furniture ideal for?
Our chairs are designed for children approximately one to four years old, while our sofas are ideal for children approximately one to five years old. These age guidelines help ensure a comfortable fit. Please see our Dimensions table in the product listings for specifics.
What materials are used in your upholstered furniture?
Each piece is crafted with a hardwood frame for durability, polyester fiber and polyurethane foam for comfort, and either cotton or polyester upholstery fabric.
How we can help
Have a question about your order, shipping, or a custom request? We are here to help. At The Rose Hill Company, we pride ourselves on providing quality service, quick communication, and expert guidance to ensure your experience is seamless from start to finish.
Whether you need help choosing a product, tracking an order, or learning more about our handcrafted furniture, our customer care team is ready to assist with warmth, care, and attention to detail.
